Frequently Asked Questions

  • How do I find a Dahabshiil agent location?

    Dahabshiil is available at more than 24,000 agent locations worldwide. Click the link to find the agents near your location in the UK.

  • How do I send a remittance from a Dahabshiil Agent location?

    Find an agent location. Visit your Dahabshiil agent, bringing a form of photo identification with you. Send a remittance. We will notify your beneficiary through a text message once the funds have arrived.

    You will be required to provide a valid ID and additional documentation if applicable.

  • How much funds can I transfer?

    maximum amount of funds that can be sent varies by destination country. Please ask your local Dahabshiil agent for details about their process and procedures. Maximum send or receive limits may also apply.

  • How can I pay for a money transfer?

    For remittances sent from UK Dahabshiil Agents, the following payment methods are accepted: Individual customers can pay by cash and card payment Non-personal clients (such as Corporates and Charities) can pay by electronic payments (Bank transfers to designated client accounts).

  • When will the money be available to my receiver?

    Remittances are usually processed within a few minutes (subject to all AML checks being completed). For bank transfers and mobile money (such as e-Dahab) pay-outs, transactions are automatically paid to the beneficiary’s bank account or e-Wallet. For cash pickup transactions, the beneficiary of the remittance can collect it immediately from a local pay out partner.

    Requirements vary by destination country & agent so please ask your local Dahabshiil agent for details about their process and procedures.

Our supported countries are located in five continents

We are authorized and regulated by the Financial Conduct Authority (FCA), and regularly audited by HMRC.

Our values define us. They guide us in building and improving our services, hiring teammates, and serving our customers.


Our services across the American continent


Our services across the European continent


Our services across the African continent


Our services reaches in Australia


Our services reaches in Asia


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