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Dahabshiil is a fast and secure service that lets you transfer money to your loved ones.

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How it Works

1. Register for free

All you need is your mobile number and a few personal details. Sign up online or download our app for free to get started.

2. Verify your identity

To keep you and your money safe, we may ask you for a photo of your ID to verify your identity.

Enter the amount to send

3. Enter the amount to send

Tell us how much you want to send, and how you want the receiver to get it. We will tell you how much you’ll have to pay in total as well as when your money should arrive.

Add the beneficiary's details

4. Add the beneficiary's details

Tell us who you want to pay or send money to and how you want them to receive it. If you don’t know their details, we can request them for you.

5. Pay for your transfer

Complete your transfer with payment from your bank account, or with a debit/credit card or any available local payment method.

All done

6. All done!!

Sit back and relax, we will handle the rest! We will even keep both you and your receiver updated via text and/or email notifications.

Explore our supported destinations below for sending money.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Everything you need to know before starting your money transfer with Dahabshiil.

View All FAQs
01

How long does it take to send money online?

The time it takes to send money online with Dahabshiil UK depends on how you choose to send it and how your receiver collects it.

Money in minutes:
Many online money transfers are available within minutes when you pay by debit card or bank card.

Mobile wallet transfers:
Where available, you can send money directly to your receiver's mobile wallet, with funds typically arriving within minutes. Your receiver must have an active mobile wallet with one of our supported mobile money partners.

Bank transfers:
If you're sending money to a bank account, delivery times vary depending on the destination country, receiving bank, and local banking processes. Some transfers are completed the same day, while others may take longer.

02

Why do I need to verify my identity when sending money online?

All regulated financial institutions, including Dahabshiil UK, are required to verify the identity of their customers. These checks help us comply with legal and regulatory requirements and protect our customers and services from fraud, money laundering, and other financial crime.

To use our money transfer services, you must be at least 18 years old.

When you send money online, we may ask you to provide additional information or documents to verify your identity. The information required may vary depending on the value of the transfer, your payment method, or regulatory requirements. In some cases, we may need to complete these checks before your transfer can be processed.

03

How can I pay for a money transfer?

Dahabshiil UK offers a range of convenient ways to pay for your money transfer.

You can pay for your transfer:

  • Online using a debit or bank card through the Dahabshiil UK website.
  • In the Dahabshiil UK app, where you can securely send money and pay for your transfer in just a few taps.
  • At a Dahabshiil UK branch, where you can pay in person with one of our team members.
04

When will the money be available to my receiver?

Remittances are usually processed instantly (subject to all AML checks being completed).

  • For bank transfers and mobile money (such as e-Dahab) pay-outs, transactions are automatically paid to the beneficiary’s bank account or e-Wallet.
05

Is it safe to send money with Dahabshiil UK?

Yes. Dahabshiil UK is committed to helping you send money safely and securely. We use secure technology to protect your personal information and transactions, and we carry out identity verification and other security checks where required to help prevent fraud and financial crime.

As a regulated money transfer provider, we follow UK legal and regulatory requirements designed to protect our customers and the integrity of our services. If we need additional information to verify your identity or a transaction, we'll let you know before processing your transfer.

06

How much can I send from the United Kingdom?

You can send from as little as £1 with Dahabshiil UK.

The maximum amount you can send depends on factors such as your payment method, destination country, and any applicable regulatory or verification requirements. For larger transfers, we may ask you to provide additional information or identification before your transaction can be processed.

07

How do I track money transfers from the United Kingdom?

Easily keep track of all your online money transfers with the Dahabshiil UK website and app.

On the Dahabshiil UK app, your latest money transfer appears on the home screen, making it easy to check its status and stay updated every step of the way.